ACRA’s new Bizfile portal, launching on 9 December 2024, will replace BizFile+, the current online system for filing and retrieving business information. With the new Bizfile, users will be able to access various eServices for business registration, information updates, annual filings, and business data retrieval in a seamless manner.

To prepare for the new system, we will need to suspend all our online services from 8pm, 4 December 2024 (Wednesday) to 8am, 9 December 2024 (Monday) while we migrate the data to the new Bizfile. This means that during this period, inclusive of the 7 to 8 December weekend, you will not be able to access our services or lodge any transactions.  

To minimise the inconvenience for you, we request that you pay special attention to the following details:  

A)     All online filing and registration services in BizFile+ portal and Variable Capital Company (VCC) portal is not available from 8pm, 4 December 2024 to 8am, 9 December 2024

• These include services such as registration of business entities, updating of particulars, and filing for annual returns. 
• Some eServices/transactions will be unavailable from 20 November 2024 and 27 November 2024, respectively, until 8am, 9 Dec 2024. More details are available here.

B)     Extension of filing time and no imposition of filing penalties for filings till 16 December 2024

• We will not impose any late filing penalties for annual returns and other types of filings (e.g. Change of particulars, appointments) that are due between 4 and 9 December 2024. The filing deadline will be extended to 16 December 2024.

C)     Purchase of business information at ACRA iShop; Access to API Marketplace and API Mall  

• ACRA iShop, API Marketplace and API Mall will be unavailable from 4 to 9 December 2024. During this period, information products, such as Business Profiles, can still be purchased from our authorised Information Service Providers (ISPs). The list of ISPs can be found here. 
• Information products, such as business profiles that are purchased from ACRA iShop before 4 December 2024, can still be retrieved from the BizFile+ Product Download page using the product download code in the email delivery notification. Please download these products within the 7-day retrieval period from the date of purchase. 

D)     Complete your filing/transactions by 8pm, 4 December 2024 

• We request Corporate Service Providers to file or complete their applications or transactions by 8pm, 4 December 2024. This will ensure sufficient time for processing, especially for applications or transactions that may require reviews by relevant authorities or endorsements from business partners.
• Transactions not completed by 8pm, 4 December 2024 will require re-application when the new Bizfile portal launches on 9 December 2024. Please note that no refunds of fees for such transactions will be made. 

E)     Resources available to help you prepare for the new Bizfile

• Sign up for ACRA Virtual Webinar on 29 October 2024

ACRA will be sharing more details about the features of the new Bizfile portal and the upcoming changes due to the new CSP Act with Corporate Service Providers. Please click here for the registration details. 

• Look out for Tutorials, Training Videos and FAQs

Please refer to the FAQs here. We are developing videos and infographics to guide you through Bizfile's new features. Please check our website regularly for updates.